Great customer service is at the very heart of what we do at Dwello Mortgages and there is nothing better to enhance our reputation than when people keep coming back or recommend us in the most glowing terms to family and friends.
All of the above apply when it comes to Caroline Hastings – a valued repeat client whose mortgage dealings with our founder Nathan dates back to before he launched our successful company a year ago.
We asked Caroline to tell us why she intends staying with Dwello Mortgages. This is what she had to say:
Q: What was the background to seeking a mortgage adviser?
Caroline: “We have used Nathan a few times previously and he has always been so helpful and responsive. He is currently helping us secure our fourth mortgage and we will not use anyone else for our future rentals.”
Q: How did you discover Dwello Mortgages?
Caroline: “We made the move with Nathan. I got in contact with him regarding a new mortgage and he explained that he had moved.”
Q: What did Dwello offer that made it attractive to go with them rather than with someone else?
Caroline: “Honestly, for us, it was just Nathan.”
Q: How has the journey been with Dwello and how easy have they been to deal with?
Caroline: “Very fast and responsive. They also help us throughout the journey, chasing up solicitors and so on.”
Q: Are you satisfied with the service Dwello provides?
Caroline: “Very! We are hoping to apply for another rental as soon as this next mortgage is complete.”
Q: Would you recommend Dwello Mortgages?
Caroline: “We already have, to a number of people. Dwello has also helped my brother with his mortgage this year. If you want everything to run smoothly, and want to receive helpful responsive advice, I would recommend Dwello every time.”
Talk to us.
We’re a tight and focussed team, so we work strictly by appointment only. Book your initial consultation at a time to work around you.
- WhatsApp
07714 597 081 - Email Nathan@dwellomortgages.com
- Phone
0333 533 0051
